How can I track my food delivery?
Open the Meezo app and navigate to the Orders tab. Tap on your active order to view real-time delivery status and driver updates.
How do I request a refund or report order issues?
If an item is missing or damaged, contact us via email at
support.meezo@gmail.com or via WhatsApp with your Order ID and photo evidence. Refunds are processed back to your original payment method.
How do I change my delivery address?
On the checkout screen in the app, you can drag the map pin or type your desired delivery address before placing an order.
How do I delete my Meezo account?
In the Meezo app, go to Profile → Manage Account → Delete Account. Alternatively, you can email us to request full deletion of your account and personal data.
How can I partner as a Restaurant or Driver?
You can register directly inside the Meezo app during sign up by choosing the Partner or Driver option, or contact our support team at
support.meezo@gmail.com.